

5
Design, produce
and distribute quality
Metal Work is a vertically integrated company. This model controls the entire production cycle,
from process to product engineering in a constant search for perfection. Almost the entire range is
made internally starting from the choice of raw materials to final assembly. This reduces waste and
shortens lead times. A critical analysis of production and testing data is carried out which brings
continuous improvements to the product and the production process. “Company Wide Quality
Control” is established in the company as a guarantee of continuous improvement.
Total quality
Metal Work has been ISO 9001 certified since 1992, along with ISO 14001 certification in 2000
and OHSAS 1800 certification in 2007. These awards confirm a total quality philosophy and not
just for the product. An example is the attention given to energy saving starting from the design phase.
The electric power needed to operate our valves has decreased in recent years by 75 percent. The
certifications are not just for the parent company but are extended to all Group companies, spreading
our philosophy worldwide. All products comply with the main regulations, particularly those of the
European community, such as the EMC certificate for electromagnetic compatibility. Metal Work
specialists are actively involved in the ISO, UNI, ASSOFLUID committees because they are always a
customer guarantee of quality.
Close to the customer
Metal Work’s strength lies not only in the product but in service and assistance which provides
customer solutions that are suitable for every need, while meeting deadline and quality standards.
The Metal Work or P Service retailer is the customer’s trusted consultant and helps them solve any
problem, be it technical, sourcing material or information. Metal Work also dedicates attention
and resources to customer training.
ISO 9001:2015